Richard Tibbetts
NMLS# 372332
Executive Loan Officer & Client Experience Officer
With over 20 years of dedicated experience in the lending industry, I have established myself as a trusted mortgage loan officer committed to guiding clients through one of life’s most significant financial decisions. My journey began with a passion for helping individuals achieve their homeownership dreams, and this passion has only grown stronger over the years.
As a certified Client Experience Officer, I specialize in creating an exceptional experience for each client. I take the time to listen and understand their unique goals, whether they are purchasing their first home, upgrading to a larger space, or refinancing an existing mortgage. By building strong relationships and prioritizing open communication, I ensure that my clients feel informed and empowered throughout the entire process. I truly consider my clients an extension of my family and friends for life.
Throughout my career, I have trained hundreds of loan officers and successfully closed thousands of transactions, providing me with a wealth of knowledge that I leverage to benefit my clients. My extensive understanding of various loan products and the ever-changing mortgage landscape allows me to tailor solutions that best fit my clients' needs. I pride myself on providing personalized service, transparency, and integrity, making each client feel like a priority. Whether you are a first time homeowner or a business owner that needs creative financing, I have a wealth of experience and knowledge that I put to work for each client to ensure that we find the right loan for their unique situation.
In addition to my professional expertise, I am deeply committed to ongoing education and staying abreast of industry trends. This ensures that I can provide the most relevant and effective advice to my clients. I strive to be a lifelong partner in their financial journey, offering support and guidance even after the loan closes. I schedule mortgage review calls 2x a year to ensure that my clients have mortgage terms that serve their growing needs as their lives change.
Outside of work, I enjoy fundraising for the Harford Family House, golfing, and spending quality time with my family in Ocean City, MD. These activities not only bring me joy but also fuel my desire to serve my clients and community with dedication and care.
Whether you are a first-time buyer or a seasoned homeowner, I am here to help you navigate the mortgage process with confidence and ease. Let’s work together to make your homeownership dreams a reality!
