PRIVACY POLICY

Privacy Policy for Trust Home Financial LLC / Trusted Home Financial LLC (California Approved Name of Business).

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.

Information We Collect

We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history and other financial information.
  • Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances and account activity.
  • Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports and other information relating to your creditworthiness.
  • From employers and others to verify information you have given to us. Examples of information provided by employers and others include verifications of employment, income or deposits.

Information We Disclose

Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.

By submitting data on our website, you consent to our collecting and using that data to respond to your inquiry as described in this Privacy Policy. Submitting a form does not sign you up for text messages; see "SMS / Text Messaging" below.

We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.

All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

SMS / Text Messaging

If you give us your mobile number and opt in to text messages, for example by checking the optional SMS consent box on one of our forms, Trust Home Financial LLC (NMLS #2567578) will use that number to send you the text messages you agreed to receive. These may cover your inquiry, your loan or the services you asked about, appointment and document reminders, or, for real estate professionals, partnering and updates on shared buyers. Consent to receive text messages is not a condition of any purchase, loan or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories in this Privacy Policy, and we do not sell, rent or share this information with third parties or affiliates. We may share mobile numbers only with service providers that help us deliver our text messages (for example, our messaging platform and carriers), and only for that purpose.

Message frequency varies. Msg & data rates may apply. Reply STOP to any message to opt out, and we will send one message confirming you have been unsubscribed. Reply HELP for help, or contact us at (888) 392-5321 or contact@trusthomefinancial.com. See our Terms and Conditions.

We reserve the right to amend (that is, add to, delete or change) the terms of this Privacy Statement from time to time.